Refund and Returns Policy

Introduction
At Hanscurelifescience, your health and satisfaction are our top priorities. We understand that sometimes, a product may not meet your expectations, and we have outlined our return and refund policy to ensure a transparent and straightforward process.

Eligibility for Return

Due to the sensitive nature of pharmaceutical products, we can only accept returns if:

• The product is in its original, unopened, and undamaged packaging.
• The product is returned within 7 days from the date of delivery.
• You have a valid receipt or proof of purchase.

Non-Returnable Items

Please note that we cannot accept returns of the following items:

• Opened or used products.
• Products that have been damaged or have missing parts for reasons not due to our error.
• Any item that is returned more than 7 days after delivery.

Process for Returns

To initiate a return, please follow these steps:

1. Contact our customer service team at [8663 33414 / [email protected]] to notify us of the return.
2. Provide a valid receipt or proof of purchase.
3. Once your return is accepted, pack the item securely in its original packaging.

Refunds

• Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
• Refund Timeline: The amount will be credited to your account within 7-10 business days from the date of approval.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer service team.

Shipping

• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our return and refund policy, please contact us at:

📞 Phone: 8663 33414
📧 Email: [email protected]